Tracking your order is an essential part of the online shopping experience, providing transparency and peace of mind regarding the status of your purchase. At Ilumo, we understand the importance of keeping our customers informed about their orders.
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. This number allows you to monitor the progress of your shipment in real-time. Typically, tracking information can be accessed through the shipping carrier's website, where you can enter your tracking number to view the current status of your package.
It is important to note that tracking information may take some time to update after the package has been shipped. In most cases, updates will be available within 24 to 48 hours. If you encounter any issues or have questions regarding your order status, please do not hesitate to reach out to our customer support team for assistance.
By utilizing the tracking feature, you can stay informed about your order's journey, ensuring a smooth and satisfactory shopping experience.